Please enjoy free standard shipping on all orders within the United States. Please note that free shipping is only applicable to standard shipping and does not apply to expedited shipping options. This offer may be subject to change without notice.
We are committed to providing you with the best shopping experience possible. If you find that you need to return an item, we are pleased to offer you the option of receiving store credit only. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return in exchange for store credit. Please read our Store Credit Returns Policy below for more information on how the process works:
Eligibility for Store Credit:
- All items are eligible for store credit within 30 days of the original purchase date with a valid receipt.
- Items must be in their original condition that you received it, unworn or unused, and with all original packaging intact.
- You’ll need to provide the receipt or proof of purchase.
How to Initiate a Store Credit Return:
Items sent back to us without first requesting a return will not be accepted. To initiate a store credit return, please follow these steps:
- Contact us by email at email@example.com to request a return.
- Provide your order number and a detailed description of the item you wish to return.
- Our Customer Service team will guide you through the return process and provide you with a return authorization.
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping method to ensure the safe return of your item.
Inspection and Approval:
- Once we receive the returned item, our team will inspect it to ensure it meets our eligibility criteria.
- If the item is approved, we will issue store credit for the original purchase amount (excluding shipping fees, if applicable).
Store Credit Issuance:
- Store credit will be issued in the form of a unique code.
- This code can be used towards future purchases on our website.
Store Credit Validity:
- Store credit codes are valid for 6 months from the date of issuance.
- After the expiration date, the store credit will no longer be valid.
Store credit is non-transferable and cannot be redeemed for cash.
Items that are damaged, defective, or shipped incorrectly may be eligible for a full refund or replacement. Please contact our Customer Service team to address these issues immediately so that we can evaluate the issue and make it right.
Please note that our Store Credit Returns Policy is subject to change and may vary for special promotions or sales events. We encourage you to review this policy each time you make a purchase from us. If you have any questions or concerns, please don't hesitate to contact our Customer Service team by email at firstname.lastname@example.org for assistance.
Thank you for choosing Gas Station Sunglasses. We value your support and look forward to serving you again soon!